1. Introduction

This Privacy Policy explains how Lumexo (“Lumexo,” “we,” “our,” or “us”) collects, uses, and shares information when you use our website, API, or related interfaces (collectively, the “Interface”).

Lumexo is a non-custodial interface: we do not custody funds or require user accounts. We aim to collect the minimum amount of personal information necessary to operate and improve the Interface.

2. Information We Collect

2.1 Information you provide directly

• Contact information: If you email us (e.g., support requests, legal inquiries), we collect your email address and any content of your message.
  

2.2 Information we collect automatically

• Wallet & transaction data: When you connect a wallet, we may view your public blockchain address and related on-chain activity. We do not generate or hold your private keys.
  
• Technical data: IP address, browser type, operating system, referring/exit pages, device identifiers, and timestamped logs.
  
• Usage analytics: Aggregated data on pages visited, features used, error logs, and interaction patterns (collected via privacy-preserving tools when possible).
  

2.3 Information from third parties

• Service providers: Hosting providers, analytics tools, or RPC infrastructure may process limited metadata (IP, request headers, query logs).
  
• Public blockchains: Transaction and address information available on-chain.
  

3. How We Use Information

We use information to:

• Provide, maintain, and improve the Interface.
  
• Monitor usage and detect anomalies, abuse, or fraudulent activity.
  
• Comply with applicable law, sanctions, and regulatory requirements.
  
• Respond to inquiries and provide customer support.
  
• Debug, optimize performance, and enhance security.
  

We do not sell your personal information.

4. Cookies & Similar Technologies

We may use limited cookies, local storage, or similar technologies to:

• Remember interface preferences (e.g., language, dark/light mode).
  
• Track anonymous aggregate usage statistics.
  
• Improve functionality and troubleshoot issues.
  

You can block or clear cookies through your browser settings, though some features may not work properly.

5. Sharing of Information

We may share limited data in the following cases:

• With service providers who perform services on our behalf (e.g., hosting, analytics).
  
• For legal reasons if required by law, subpoena, or court order, or to comply with sanctions and prevent fraud.
  
• Business transfers in connection with a merger, acquisition, or other restructuring.
  
• Aggregated/de-identified data that does not reasonably identify you.
  

6. Your Responsibilities

• Wallet safety: You are solely responsible for securing your wallet, private keys, and seed phrases.
  
• Public blockchain activity: Transactions you perform are public by default and may be visible to anyone. We cannot erase or alter blockchain data.
  

7. Data Retention

• We retain contact/support records for as long as necessary to resolve your inquiry.
  
• Technical/analytics logs are generally retained for short periods (e.g., 30–90 days) unless required for legal or security reasons.
  
• Blockchain transaction data is permanent and outside our control.
  

8. International Data Transfers

We may process information in Georgia and other countries. If you access the Interface from outside Georgia, you consent to the transfer and processing of information across borders.

9. Security

We use commercially reasonable safeguards to protect information under our control. However, no security system is perfect. You acknowledge that:

• Blockchain transactions are irreversible.
  
• Communications over the internet may not be fully secure.
  
• We cannot guarantee the absolute security of any information transmitted.
  

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete certain information we hold.
  
• Restrict or object to processing.
  
• Withdraw consent (where applicable).
  
• File a complaint with a supervisory authority.
  

Requests can be submitted to [email protected].

11. Children’s Privacy

The Interface is not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version. Continued use of the Interface after changes means you accept the updated policy.

13. Contact

For privacy questions, contact us at: [email protected]